Last updated on 18/05/2024

Subject to change.

Thank you for choosing Lengliim.
We want to ensure your satisfaction with our products.

Please review our Returns and Replacement Policy below.

1. Returns:
   • a. Eligibility:
     • Items must be unused, in the original packaging.
     • It must be delivered by us, return is void for products not delivered by us.
     • Return requests must be made within 5 days of purchase.
     • We will not entertain any returns or replacements after 5 days from the date of the invoice.
   • b. Initiating a Return:
     • Contact our customer service at 8794-576-226.
     • Please provide the invoice and also the reason for the return.
   • c. Return Shipping:
     • Except for defective products or issues from Lengliim end, customers must pay for shipping costs (refer to Shipping Charges Policy).
   • d. Refund Process:
     • Once we receive and inspect your return, a refund will be processed within 5 business days in your payment method.
   • e. Gift Purchases:
     • Gift purchases must also be reported within 5 days, same as (a).
2. Replacements:
   • a. Defective or Damaged Items:
     • Report issues within 5 days of receipt.
     • We’ll guide you through the return process and send a replacement.
   • b. Incorrect Items Received:
     • Notify us immediately.
     • Return the incorrect item, and we’ll send the correct one.
   • c. Self-Delivery & Installation:
     
     • Lengliim is not responsible for any post-sale issues if delivery and installation are not handled by us – during working hours.
3. Exclusions:
   • Furniture must be inspected and requested for return at the time of purchase.
   • Certain items – Godrej Interio products – are not eligible for return unless defective.
4. Contact Information:
   • For inquiries, contact customer service at 8794-576-226